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No doubt about it—borrowing can be frightening and complex. However, it gets far more simple when you have an expert working on your behalf who makes sure you’re informed and comfortable with the process. Collected here for your convenience are the answers to ten questions we hear often. If you have any other questions, please feel free to email us or call 1-877-296-1599.

Q: Can I save money by refinancing now?
Many homeowners don’t realize they can save money by putting their equity to work. If you’re paying higher than the current market rate, or have considerable revolving debt, we can get you a mortgage that will save you thousands.

Q: Shouldn’t I wait until rates drop 2% before refinancing?
Unfortunately, this antiquated “rule of thumb” still lingers. It’s not valid. There are a number of reasons to refinance and a number of factors that affect the timing and terms. We’re here to assist you in understanding and resolving these issues.

Q: How do I pick the best type of home loan for my situation?
Years of experience have made you a specialist in your profession. Mortgage Assistance’s specialty is mortgage lending. Give us the opportunity to share our expertise with you. We’ll assess your financial needs, present the best loan programs, and make the process painlessly simple.

Q: Can I get a loan with a poor credit history or past bankruptcy?
Yes. Lending criteria is getting more flexible all the time. The knowledgeable loan professionals at Mortgage Assistance will prove that past credit problems won’t prevent you from getting a good loan today. If you have concerns about qualifying, click here to learn how we can help.

Q: Do I need to dig out a pile of documents to get started?
No. It’s true that processing a loan calls for a good deal of paperwork. We’ll guide you through the process. If you’re hoping to qualify for a fixed rate program with the most attractive rates, it will be helpful if you can provide verification of income with paystubs, W2s, or tax returns. However, if you’re unable to provide income verification, it’s very likely that we can assist you in attaining a quality loan.

Q: What will it cost to get a loan?
Mortgage Assistance won’t ask you for any application, consultation or up-front appraisal fees. In the course of processing your loan you will be given a “good faith estimate” which itemizes the associated costs. We strive to price our services so as to win your business and trust and our customers consistently agree they receive their money’s worth and more when working with Mortgage Assistance.

Q: What is an Annual Percentage Rate (APR)?
Designed to measure the "true cost of a loan," the APR includes the cost and expenses of the loan, so it’s typically slightly higher than your interest rate.

Q: What is PMI and can I get rid of these payments?
PMI, private mortgage insurance, is usually required when you buy a house with less than 20% down. You then pay a PMI premium with each mortgage payment. Refinancing may be the way to eliminate your PMI payments while realizing other benefits as well. Talk to someone at Mortgage Assistance if you suspect you may be able to rid yourself from PMI payments.

Q: Can my taxes and homeowners insurance be included in my payments?
Yes, this option is called an “impound account.” If you like, we’ll be happy to set one up for you.

Q: How long will it take to get my loan?
Typically it takes a couple of weeks to complete a loan, but if you’re in a bind just let us know. We’ve been known to get loans done in two days.